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MGT300: Chapter 15 - Outsourcing

Outsourcing Project Insourcing (in-house-development)  – A common approach using the professional expertise within an organization to develop and maintain the organization’s information technology systems Outsourcing  – An arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house Onshore outsourcing  – engaging another company within the same country for services Near shore outsourcing  – contracting an outsourcing arrangement with a company in a nearby country Offshore outsourcing  – using organizations from developing countries to write code and develop systems Big selling point for offshore outsourcing “inexpensive good work” Factors driving outsourcing growth include; Core competencies Financial savings Rapid growth Industry changes The Internet Globalization According to PricewaterhouseCoopers “Businesses that outsource are growing faster, larger and m

MGT300: Chapter 14 - Creating Collaborative Partnerships

TEAMS, PARTNERSHIPS AND ALLIANCES Organizations create and use teams, partnerships, and alliances to: undertake new initiatives, address both minor and major problems and capitalize on significant opportunities. Organizations create teams, partnership, and alliances both internally with employees and externally with other organizations Organizations from alliances and partnerships with other organizations based on their core competency. Core competency- an organization’s key strength, a business function that it does better than any of its competitors Core competency strategy- organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes. TEAMS, PARTNERSHIPS AND ALLIANCES Information technology can make a business partnership easier to establish and manage Information partnership - occurs when two or more organizations cooperate by integrating their IT system, there

MGT300 - Chapter 13: Creating Collaborative Partnerships Through E-Business

The internet is a powerful channel that presents new opportunities for organization to; Touch customers Enrich products and services with information Reduce costs How do e-commerce and e-business differ? Ecommerce – the buying and selling of goods and services over the internet E business – the conducting of business on the internet including, not only buying and selling, but also serving customers and collaborating with business partners Industries Using E business E Business Modal E business model – An approach to conducting electronic business on the Internet Business-to-Business (B2B) Electronic marketplace (E market place) – interactive business communities providing a central market where multiple buyers and sellers can engage in e business activities. Business-to-Consumer (B2C) Common B2C e business models include; E shop – A version of retail store where customers can shop at any hour of the day without leaving their home or office E mall –

MGT300 - Chapter 12: Integrating The Organization From The End To End - Enterprise Resource Planning

Enterprise Resource Planning (ERP) It serves as the organization’s backbone in providing fundamental decision making support. It enables people in different business areas to communicate.  ERP system helps an organization to obtain operational efficiencies, lower costs, improve supplier and customer relations, and increase revenues and market share. The heart of an ERP system is a central database that collects information from and feeds information into all the ERP system’s individual application components (called modules), supporting diverse business function such as accounting, manufacturing, marketing, and human resources.   ERP automates business processes such as order fulfillment- taking an order from a customer, shipping the purchase, and then billing for it.  ERP Integration Data Flow  ERP Process Flow  Bringing the Organization Together   ERP enables employees across the organization to share information across a single, centralized database. With exten